Chauffeur Finder

Privacy Policy

Effective Date: 18 Nov 2024

CHOFFER Finder values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name, contact details (email, phone number), and address.
  • Payment details (e.g., bank or card information) for transactions.
  • Identity verification documents, such as driver’s licenses or business permits.

1.2 Usage Information

  • Login data, IP addresses, and device information.
  • Booking details (e.g., date, time, location, and customer interactions).
  • Analytics data, such as pages visited, time spent on the platform, and click-through rates.

1.3 Cookies and Tracking

  • Cookies, web beacons, and similar technologies are used to enhance your user experience.

2. How We Use Your Information

We use your data to:

  • Provide and improve our platform services.
  • Facilitate bookings between chauffeurs and customers.
  • Process payments and manage financial transactions.
  • Verify user identity and ensure compliance with legal requirements.
  • Send notifications, updates, and promotional offers (you can opt out anytime).
  • Resolve disputes, address customer inquiries, and ensure a safe user experience.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Customers: Basic chauffeur details (name, phone number, vehicle info) are shared with customers for bookings.
  • Service Providers: Third-party vendors who assist with payment processing, IT services, and analytics.
  • Legal Authorities: To comply with applicable laws or legal processes.
  • Business Transfers: In case of mergers, acquisitions, or sale of assets, your information may be transferred.

4. Data Storage and Security

  • Your data is stored on secure servers with encryption and access controls.
  • We implement industry-standard measures to protect your information from unauthorized access or breaches.
  • Data is retained only as long as necessary to provide services and comply with legal obligations.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your data.
  • Data Deletion: Request the deletion of your data (subject to legal obligations).
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Opt-Out: Opt-out of marketing communications or certain data uses.

To exercise your rights, please contact us at info@chofferfinder.com.

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and login information.
  • Analyze platform performance and usage trends.
  • Deliver targeted advertising and personalized content.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. CHOFFER Finder is not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@chofferfinder.com
  • Phone: +34 644 73 63 17
  • Address: Alicante